Returns Policy

At Bejewelled by Amirah, we offer a 14-day return policy, which means you may request a return within 14 days of receiving your item.

Eligibility for Returns

To be eligible for a return, your item must be:

• unworn and unused

• in the same condition as received

• with any tags attached

• in its original packaging

• accompanied by proof of purchase or receipt

Please ensure that all returned items are securely packaged to avoid damage during transit.

How to Request a Return

To request a return, please contact us at info@bejewelledbyamirah.com.

If your return is approved, we will provide instructions on how and where to send your item. Please note:

• customers are responsible for return shipping costs

• items returned without prior approval will not be accepted

If you have any questions about a return, please contact us at info@bejewelledbyamirah.com.

Damages and Issues

Please inspect your order as soon as it arrives. If your item is defective, damaged, or you have received the wrong item, please contact us immediately so we can assess the issue and resolve it as quickly as possible.

Non-Returnable Items

For hygiene and customisation reasons, we do not accept returns on:

• earrings

• nose rings

• belly button jewellery

• personalised items

• custom-made or special-order products

We also do not accept returns on:

• sale items

• gift cards

If you are unsure whether your item is eligible for return, please contact us before sending it back.

Exchanges

We do not offer direct exchanges. If you would like a different item, please return the original item (if eligible), and once your return has been accepted, you can place a new order.

Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, your refund will be issued to your original payment method within 7 business days. Please note that it may take additional time for your bank or card provider to process and post the refund.

If more than 14 days have passed since your refund was approved and you have not received it, please contact us at info@bejewelledbyamirah.com.